Fake SingPost website turns out to be a phishing scam and forces users to make payment

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A member of the public nearly fell for a phishing scam after receiving a seemingly legitimate delivery notification text message that was redirected to a professional-looking Singapore Post (SingPost) website.

“I received this SMS without thinking too much. I clicked on the link,” wrote a TikTok user who was notified by “SingPost” of an unsuccessful delivery attempt.

Photo: TikTok screenshot

The sender was marked as “-SingPost-” and the URL attached was for “singaporepost.store”.

The recipient clicked on the link and was taken to a “SingPost” website which seemed correct. It even had a Covid-19 disclaimer regarding “significant disruption to international air cargo movements”.

Photo: TikTok screenshot

However, that’s when the TikTok user noticed something was wrong. The website URL did not match the official SingPost website, which is still “singpost.com”.

Here is a comparison between the phishing website and the SingPost website.

Photo: TikTok screenshot

Photo: TikTok screenshot

The recipient also tried to track the mentioned number through the official website but failed.

Photo: TikTok screenshot

SingPost has since issued a warning for members of the public to be vigilant against such scams.

“Scammers use phishing text messages and emails disguised as delivery notifications, targeting SingPost customers by tricking them into accessing fake websites to make payments or provide sensitive personal information.”

SingPost has attached some examples of scam attempts in the form of text messages and emails.

Photo: taken from SingPost website

Photo: taken from SingPost website

Those who have received such messages are warned not to click on links or respond to calls and emails.

SingPost reminded the public that payments can only be made via the SingPost mobile app, at SAM counters or at any post office and never via an online link.

Additionally, packages can only be tracked on the SingPost mobile app and singpost.com/track-items.

SingPost will never ask for personal or banking information from the customer, or send SMS for non-delivery issues such as sweepstakes, loans or job offers.

“If we are unable to deliver an item to you, you will receive a physical non-delivery notice to collect the item from a post office or POPStation.”

Those who receive a suspicious email, letter, text or phone call allegedly from SingPost can call the hotline at 1605 to verify the authenticity of these messages.

Those who believe they have responded to a phishing scam are advised to file a police report, change PINs or passwords to online accounts, and contact their bank to stop any transactions./TISG

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Edwin S. Wolfe