Tennessee unemployment website works again after attack

NASHVILLE, Tenn. (AP) — Tennessee’s Unemployment Benefits and Workforce Development website has resumed operations after a cyberattack on a software company disrupted service for thousands of people for several days, officials said Monday.

The website, Jobs4TN.gov, appeared to be up and running Monday afternoon. The state’s provider, Geographic Solutions Inc., completed testing and restoring the computer system on Sunday, the Tennessee Department of Labor and Workforce Development said in a news release.

The seller told the state on June 26 that service would be discontinued. Some 12,000 Tennesseans rely on the unemployment benefit program. The department instructed website users on how to file a new unemployment claim or complete weekly certifications.

In a statement Monday, the department said it “understands and apologizes for the confusion and hardship this prolonged system outage has caused Tennessee residents who depend on Jobs4TN.gov for the critical services it provides. “.

In a statement dated Wednesday evening, the president of Geographic Solutions said initial findings from the investigation indicate that no personal data was accessed and no data was deleted from its operations center. network.

Chairman Paul Toomey said his company identified “abnormal activity” on its network and immediately took Tennessee’s system offline to stop the activity.

Unemployment websites in several other states, including Louisiana and Nebraska, were also affected.

Florida-based Geographic Solutions said its customers include more than 35 states and territories.

Edwin S. Wolfe